FAQS
Need help? Get clued up here.
Send a picture to colourmatch@geehair.com or WhatsApp +447468302611, & we'll do the rest!
TIP: Avoid filters, camera flash & direct sunlight. The photo needs to show clearly the full length of your hair, & be a true representation of your hair colour.
FYI, colours can change/develop over time. We recommend a new colour match prior to re-ordering.
Send a picture of your hair to colourmatch@geehair.com or WhatsApp +447468302611.
Length & thickness? The thicker your natural hair, the more hair you'll need for the extensions to blend seamlessly. This is why thick hair is best suited to the Megababe Clip-in Set, made up of 10 pieces.
Thickness only? You can wear all hair extensions, so long as they’re the same length as your natural hair, or if you have fine, wispy hair, they'll also blend.
We offer a 1-year quality guarantee - a free replacement within the year, subject to terms. Read More.
The 1-year guarantee is offered with all clip-in human hair extensions. We offer a free replacement within the year, subject to terms.
Your guarantee excludes:
- Deliberate damage to or neglect of the item.
- Failure to follow the instructions &/or aftercare.
The following contribute to deteriorating the quality of hair extensions (including colour & C-thru Tracks): Washing, heat-styling, colouring, cutting, incorrect storage, applying products & climate exposure. We accept no liability & all quality guarantees are void for hair extensions that have been altered.
- Failure to follow the instructions &/or aftercare.
Please follow Look After Me to care for your hair extensions the right way.
Making a claim on your guarantee:
- If your order develops a fault, email CS immediately & don't attempt to fix the issue yourself.
If the item's out of stock, then you can request to be notified via email when back in stock or place a back order.
FYI, items that are in stock can't be purchased together with back orders. Please place a separate order.
If you can’t find the item on the website, then most likely it has been discontinued.
Enter your code at the checkout.
*Only 1 promo can be redeemed at a time.
*Not applicable with sale items.
We accept any of the below payment types:
Visa, MasterCard, American Express & PayPal.
FYI, all credit & debit card holders are subject to validation & authorisation by both us & the card issuer.
Pay in full up to 30 days later or split the cost into 3 monthly payments.
Pay in 3
No interest. No fees. No impact on credit score.
Spread the cost of your purchase into 3 interest-free instalments. The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days.
Pay in 30 days
No interest. No fees. No impact credit score.
Make your purchase today & only pay for what you keep. Pay up to 30 days later.
Spread the cost of your purchase & get 0% interest for 4 months.
Available with all UK orders over £99.
It’s quick & easy to apply. Complete a short application form & PayPal will give you the decision instantly. See How It Works.
Yes, we do! Find Out More.
Save all year round at Gee Hair with Student Beans.
Students, get 10% off!
Discount is only available to verified Student Beans members. Student Beans discount can’t be used in conjunction with any other offer. Discount only applies to clip in hair extensions. Excludes accessories.
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We ship worldwide via DHL Express & DPD.
UK Standard: £4.99 (FREE if your order total is £100+)*
UK Next-Day Monday-Friday: £7.99
UK Next-Day Saturday: £20.99
Worldwide Express: £19.99 below £100 spend* | £14.99 above £100 spend*
(FREE if your order total is £100+* to countries: USA, Dubai & Australia)
Note: Some destinations cost more to-ship-to, this'll be clearly stated for you at the checkout. The shipping cost doesn’t include any duties & taxes that may apply. These charges can’t be calculated in advance.
UK Standard: 1-day (dispatched in 1-3 days)
UK Next-Day: 1-day
Worldwide: 1-7 days
Check your dispatch confirmation. There'll be a link to track your parcel's journey.
It's okay if you change your mind - we offer a 14-day returns policy. Find Out More.
Gee Hair, G4 Metropolitan House, Cheadle Hulme, SK8 7AZ, UK.
Exclusive 5% discount of your first purchase.