If you wish to confirm the colour before placing an order, here are your options:

1. Order Colour Swatches here - receive two for free with code 'FREEBIE'.
2. Contact us via WhatsApp for a personalised colour match.

Alternatively, if you place an order, you will receive a complimentary Colour Swatch to confirm the match in person.

If the item is currently out of stock, you have the option to sign up to our newsletter "Notify me" to receive notifications about the next restock. Alternatively, you can choose to place a backorder if this option is available. This will secure the item for you from the upcoming restock.

Please be aware that we do not provide an estimated time of arrival for backorders, and our typical prediction for stock replenishment is up to 6 weeks. We strongly advise against placing a backorder if you require the item by a specific date, as we cannot guarantee a precise timeline.

Please note that an 8% fee will be applied if you choose to cancel a backorder after it has been placed.

gee accepts a variety of payment methods, including Visa, Mastercard, American Express, Maestro, Discover, Diners Club, Shop Pay, Apple Pay, Klarna, Clear Pay, PayPal, and Google Pay. 

Additionally, for your convenience, orders can be placed by reaching out via email at support@geehair.com.

In the UK, we provide the following delivery services with corresponding delivery times:

• Standard: Up to 7 days, £4.99. (This option is free for all hair extension styles, though the cost is non-refundable in case of returns.)
• Priority: Up to 4 days, £5.99.
• Express: 1-day, £8.99.

For international deliveries outside the UK, we typically estimate up to 9 days for delivery. The pricing varies based on the destination; please refer to checkout for specific prices.

Please be aware that taxes are not included in the delivery price. For custom estimated costs, feel free to check with us via support@geehair.com.

Please note the processing times for your order before dispatch:

• Standard: Up to 4 business days.
• Priority: Up to 2 business days.
• Express: Same business day. (Orders placed after 4:00 pm GMT will be processed the next business day.)

For orders placed on weekends or holidays, processing will commence the following business day.

Overseas orders may take up to 2 business days for processing.

Enjoy hassle-free returns and exchanges. We offer a full refund or exchange within 15 calendar days from the delivery date.

Exception: Final Sale items and accessories are ineligible for return or exchange.

Additional information is available on our return page or FAQ section.