Shop
ONE PIECE CLIP-IN/HALO HAIR EXTENSIONS

In 18 & 22 inches, in 2 different hair types:

PROFESSIONAL HAIR EXTENSIONS

All in 18 & 22 inches:

SHIPPING & RETURN

UK
SAVER: £3.99 (FREE if your order total is £100+*)

Shipping time: 3-4 days – Monday to Saturday by end of day

Dispatched within 2-3 days.

Carrier: Royal Mail

Shipping service: Standard Signed. This is not a trackable service for customers.

Standard: £4.99

Shipping time: 1-2 days – Monday to Saturday by end of day

Same-day cut-off time: 3pm UK time zone

Carrier: Royal Mail

Shipping service: Standard Signed. This is not a trackable service for customers.

NEXT-DAY MONDAY-THURSDAY: £7.99

Shipping time: 1-day

Same-day cut-off time: 3pm UK time zone

Carrier: Royal Mail

Shipping service: Express Tracked & Signed

Next-day FRIDAY: £12.99

Shipping time: 1-day

Same-day cut-off time: 3pm UK time zone

Carrier: Royal Mail

Shipping service: Express Tracked & Signed

WORLDWIDE
Express: From £14.99 (FREE if your order total is £100+*)

£19.99 below £100 spend* | £14.99 above £100 spend* (USA, Dubai & Australia is free*)

Shipping time: 1-6 days – Monday to Saturday by end of day

Dispatched within 1-2 days

Carrier: DHL Express

Shipping service: Express Tracked & Signed

Note: The shipping cost doesn’t include any duties & taxes that may apply. These charges can’t be calculated in advance.

SHIPPING INFO
All what you need to know about the delivery of your goods
  • Orders that are in stock excluding UK Next-Day & Standard will be processed within 2-3 working days.
  • UK Next-Day & Standard orders placed on weekends & Holidays will be processed the next working day.
  • If you place multiple orders within the same time period we’ll combine them into one shipment.
  • We try our hardest to meet all shipping times, but please bear in mind that sometimes there may be delays. We’ll keep you updated as much as we can & you should be able to track your parcel’s progress.
  • The shipping times provided are estimates & are non-binding. They’re based on shipments to major destinations. The time frame can vary based on destinations, customs, Public Holidays & adverse weather conditions.
  • All overseas shipments may be subject to duties & taxes. These charges can’t be calculated in advance & you’ll be responsible for any charges occurred. Please note that we’ve no control over these charges. You can contact your local customs office for more info before buying. Please also note that you must comply with all applicable laws & regulations of the country for which the items are destined. We’ll not be liable for any breach by you for any such laws.
  • We don’t offer a shipping service to PO Box addresses.
  • You must provide us with a complete & accurate shipping address, this includes your name, building name/number, street, city, county/state/province, post/zip code & country. It’s not our responsibility to check that the address info supplied by you is correct, your address will be presented to the carrier exactly how we receive it from you. We’ll not be liable for shipping of your parcel to the wrong address, or the wrong person as a result of you supplying us with incomplete or inaccurate information.
  • Address amendments must be addressed to CS prior to your order being processed.
  • A fee will incur on the basis that your shipping address is incorrect & needs to be amended. It’s the carrier that makes these charges & we’re not responsible to pay such charges.
  • If you miss your delivery then usually the carrier will leave a calling note for you to rearrange a delivery, or to collect the parcel from your local depot. Please remember to claim your parcel within a suitable time frame, otherwise your parcel may be returned to us.
  • We understand that our customers have busy lives, & so some deliveries can be delivered without a signature as this may be an easier option for you. Please note that when you opt for a signature release with the carrier, this takes any liability away from both the carrier & Gee Hair. We’ll not be responsible should there be an issue with the delivery.
  • Delayed/lost parcels will need to be investigated with the carrier before an exchange/refund can be issued. Please allow the following times before we can proceed with an investigation:
    – 10 working days within the UK with Royal Mail.
    – 10 working days with DHL Express for both UK & overseas.
    Investigations may take up to 30 days, if it goes over this time then we’ll offer you with either a refund or exchange.
  • Shipping costs are non-refundable.
RETURN
Making a return
  • Include your order number/name & reason for return within your parcel. Exchanges, please confirm details – inbox colourmatch@geehair.com for help.
  • Return your parcel to Gee Hair, 2a Grove Way, Wilmslow, SK9 5AG, UK.
  • Gee Hair doesn’t provide pre-paid return labels; you’ll be responsible for covering the shipping costs to return any item(s).
  • Use a tracked/signed shipping service to return your parcel – don’t forget to keep proof of postage until your return has been processed.
  • If you’re returning from outside of the UK then you’ll be responsible for any shipping duties & taxes that may occur. If this is the case then we’ll notify you.
Policy

We get it, sometimes something just doesn’t work for you & you want your money back. Don’t worry, as long as the item is still in its original condition, we accept returns, subject to the rules below.

  • You’ve 7 days to return any item from when it’s delivered. We don’t accept returns after the relevant returns period. If you try to make a return, we’ll have to send it back to you & ask you to cover the shipping costs. Late returns due to shipping is an exception & must be proven by you.
  • Item(s) returned must be unworn & in a saleable condition.
  • Item(s) where a hygiene seal has been tampered with will be void.
  • Item(s) mustn’t be soiled by fragrances or any other smell.
  • Sale items are exchange only.
  • We aim to refund you within 14 days of receiving the returned item(s) – you’ll receive an email from us once your return has been processed.
  • Refunds can take several days to reflect on your payment method – this varies depending on your financial institution.
  • Refunds & exchanges will be processed using the original payment method.
Conditions
  • A deduction can be made if the value of the item(s) has been reduced as a result of you handling the item(s) more than it’s necessary. The extent to which you can handle the item(s) is the same as it would be if you were assessing them in a shop. All items are inspected upon return.
  • We’ll refund to you the full price that you paid for the item(s) excluding discounts, shipping, import duties/taxes & a cancellation fee (this may occur if we've costs to cover due to you cancelling your order).
  • Parcels rejected by you or customs will be returned to us & you’ll be responsible for payment of any such import duties/taxes, & any additional shipping costs.
  • Orders that qualify for free shipping or a cheaper shipping rate will be charged in full & this will be deducted from your order total.
  • All shipping costs will be reimbursed excluding duties/taxes if you’ve received the wrong item(s).
  • If your return goes missing in transit to us then it’ll be your own responsibility to solve with the carrier. Please use an appropriate shipping service that covers you for the cost of the item(s).
  • If the carrier fails to ship your parcel within the time frames mentioned under Shipping Info, then an exchange or refund will be issued, only after an investigation has been carried out with the carrier, or after the 30 day period, starting from when the investigation commenced.
Exceptions

During the Holiday season, any purchases made between Dec 21st – Dec 24th, the returns period is extended up to 14 days, starting from Dec 25th. Exchange only.

Warranty
  • We’ll repair or replace any item (that hasn’t been tampered with) within 7 days from receipt, which is of unsatisfactory quality, unfit for purpose or not as described – loose clips & measurements are excluded & aren’t classed as a defect.
  • If the attempt at a repair or replacement is unsuccessful, a refund or price reduction will be offered based on your request.
  • After 7 days you’ll not be legally entitled to a full refund if your item(s) develops a fault – the 1 year human hair guarantee extends the repair/replace period, t’s & c’s apply.
  • If no fault is present or the damage has been inflicted by you, then the item(s) won’t be repaired or replaced.
  • We’ll reimburse all shipping costs excluding duties & taxes for faulty items.
  • Replacements for faulty items will be shipped free of charge. Exchanges for a different item isn’t permitted.
1-year human hair guarantee

The 1-year guarantee is offered with all clip-in human hair extensions. Be aware that the following contribute to deteriorating the quality of human hair (including colour & C-thru Tracks): Washing, heat-styling, colouring, cutting, incorrect storage, applying products & climate exposure. We accept no liability & all quality guarantees are void for clip-ins that have been altered.

Please follow Look After Me to care for your hair extensions the right way.

WHAT COLOUR?
WE'RE HERE TO HELP

Send your images to colourmatch@geehair.com

Or WhatsApp +447468302611


GOT A QUESTION?
Talk to the team info@geehair.com - we'll get back to you within 24-48 hours.

Sign Up

Exclusive promos straight to your inbox.

You can unsubscribe at any time. Find out how.
We’ll handle your info inline with our privacy policy.

© 2020 GEEHAIR.COM
Paypal 2
Apple pay
Visa 2
Mastercard logo
American express
Gee Hair uses Cookies. Okay